Privacy Policy

General Overview

This Privacy Policy, together with the Terms and Conditions and Cookie Policy, describes how bingo-bonga Casino gathers, stores, and processes your personal data. We are fully committed to treating your information with fairness, transparency, and in accordance with the General Data Protection Regulation. The site is intended only for individuals aged 18 and older, and we do not knowingly collect data from minors. If such data is discovered, we handle it strictly according to legal requirements.

About the Operator

The website is owned and operated by N1 Interactive Ltd, a Maltese-registered company with registration number C 81457. As the data controller, we are legally required to process player information to deliver gaming services and meet regulatory obligations. We have appointed a dedicated Data Protection Officer to ensure ongoing compliance and to serve as your primary contact for any privacy-related questions or requests.

Information We Collect

We collect data directly from you during registration and ongoing use, including your full name, date of birth, address, email, phone number, payment details, and identification documents for verification. Technical information such as your IP address, browser type, device details, and login activity is gathered automatically. We also receive gameplay data, transaction records, and, when necessary, information from third-party sources for identity checks, anti-money laundering compliance, and responsible gaming purposes.

Personal data is grouped into categories such as identity, contact, financial, transaction, technical, usage, and marketing information. In limited cases required by law, we process special categories including data relevant to responsible gaming or details that may indicate ethnic origin from verification documents.

How We Use Your Personal Data

Your information enables us to create and manage your player account, process deposits and withdrawals, deliver requested gaming services, and perform essential security checks. We use it to prevent fraud, comply with anti-money laundering rules, monitor responsible gambling behavior, and improve our platform. With your consent, we may send marketing communications about bonuses, promotions, and partner offers. Aggregated anonymous data helps us analyze trends and enhance the overall user experience without identifying individuals.

Legal Basis for Processing

We process your data based on several lawful grounds: performance of our contract with you, legal obligations under gambling and anti-money laundering laws, legitimate business interests such as fraud prevention and service improvement, and your explicit consent where required for marketing or certain profiling activities. All processing is carried out responsibly and only to the extent necessary.

Sharing Your Data

To provide our services effectively, we may share your personal data with trusted third parties including group companies, game providers, payment processors, marketing partners, and regulatory authorities when legally required. Employees involved in account management, fraud prevention, and customer support also have limited access under strict confidentiality agreements. We never sell your data and ensure every recipient processes it only according to our instructions and applicable privacy standards.

International Data Transfers

Some service providers may be located outside the European Economic Area. Whenever personal data is transferred to such countries, we implement appropriate safeguards, including standard contractual clauses approved by the European Commission, to maintain the same level of protection required by law.

Data Retention and Security

We keep your personal data only as long as needed for the purposes outlined or as required by law, typically at least five years for regulatory compliance after account closure. Robust security measures, including encryption and access controls, protect your information from unauthorized access. You can enable two-factor authentication for additional account safety, and we strongly recommend keeping your login credentials confidential.

Your Rights

You have the right to access, correct, or erase your personal data, object to certain processing, request portability, or withdraw consent at any time. You may also lodge a complaint with a supervisory authority. To exercise these rights, contact our support team or Data Protection Officer. We respond to legitimate requests within one month, or longer if the query is complex, and may ask for identification to protect your privacy.

Contacting Us

For any questions about this Privacy Policy, data access requests, or concerns, reach out via email at [email protected] or through live chat. Privacy-specific matters can be directed to our Data Protection Officer at [email protected]. We value your trust and are dedicated to addressing every inquiry promptly and transparently.

By continuing to use the platform, you confirm your understanding and acceptance of these practices, which are designed to safeguard your personal information while enabling a secure and enjoyable gaming experience.